Our Return and Exchange Policy:
At HohoDreads, we want you to be completely satisfied with your purchase of products. If you are not satisfied with your hair for any reason, you may return it within 7 days of purchase for a full refund or exchange.
To be eligible for a return or exchange, the hair must be in its original condition, unused and unaltered, and accompanied by a valid proof of purchase. Please note that we do not accept returns or exchanges on hair that has been dyed, straightened, or otherwise altered.
To initiate a return or exchange, please contact our customer service team at [contact information] and provide your order number and the reason for the return or exchange. We will provide you with instructions on how to return the hair to us.
Please note that shipping costs are non-refundable, and it is the customer’s responsibility to pay for the return shipping. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your return reaches us safely.
We reserve the right to refuse returns or exchanges that do not meet the above requirements or that are received outside of the 7-day return window.
We appreciate your business and hope that you will be completely satisfied with.